FAQ – East Coast Glow | Wild Island Apothecary

Quite simply, because iceberg water is the purest source of water on the planet.

The soap-making process is a chemical reaction, and one that is affected by minerals found in any other water, besides distilled water.

We are incredibly grateful to live in “Iceberg Alley” where the purest water source is literally in our backyard!

Because our products are natural, we use a preservation system that: meets the ECOCERT standards; is non-paraben, non-formaldehyde, and non-isothiazolone based; and has an impressive safety profile.

Our products have a shelf life of about six to nine months. Shelf life can be extended the best by storing our products away from sunlight and in a cool, dry place. We’ve also added natural Vitamin E to our oils to help extend the life and slow oxidation.

In the rare case that one of our products is not completely fresh, please let us know right away.

We use all natural, wild ingredients and our oil infusions, tinctures, iceberg glycerites, extracts, and iceberg hydrosols are made by hand. For that reason, our products may appear different in colour and clarity from batch to batch.

You can trust in the purity of East Coast Glow products and we promise that the efficacy and quality that you expect from us remains the same, regardless of slight changes in appearance. Any and all differences show that each product is truly crafted by hand.

To turn points into a reward, you will need to log into the rewards panel on our site. Once you're logged in, open the rewards panel.

Next, click on Ways to redeem.

If you have enough points for one of the Fixed amount rewards, there will be a Redeem button.

To redeem points on Incremental rewards, you will need to use the points slider to select the amount of point you would like to spend, then click Redeem. After clicking redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code to the checkout.

Voila!